![]() The Galaxy S10e looks fine and I had no issues with its repair. Should it pop-up after this post goes live, I’ll try to provide an update on how follow-ups go. Since it had already popped up once in 24 hours, they let me know that all repairs are covered for 90 days and that should it pop-up again, I could bring it back in at no cost and they’d potentially consider other ways to get the display to stay down. Upon inspection of my phones, I noticed that the Pixel 3a screen replacement had popped up slightly in the bottom right corner, so they immediately took it to the back and put it into a “press” to try and fix it. They’ll probably try to sell you a bunch of cases and other protective accessories while you are going through this final step. When picking up (which I did the following day), the uBreakiFix folks hand over your fixed phones, let you inspect them, and then you pay for the work done if all is well. Mine came through exactly 3 hours out, just as they estimated. Once your repair is done, you’ll get an email or text. The estimated time for both to be done was close to 3 hours after I dropped them off. I had two repairs, as you know, one for a back glass replacement on a Galaxy S10e and another for the front glass of the Pixel 3a. Once everything is set, a quick signature is needed on a receipt and then uBreakiFix will give you an estimate for pick-up time. So depending on your phone, you’ll need to decide how you want to approach that. If I didn’t give them that password, they said they’d have to factory reset the phone. But for my Galaxy S10e, they needed me to write down my pattern because they apparently needed access to my phone for special testing required by Samsung. With my Pixel 3a that I dropped off, uBreakiFix didn’t need to know my pattern outside of a quick one-time unlock to check some things (like gathering the IMEI). If you have a lock on your phone, there are some things to know here. For example, they make check to make sure the display still has touch responsiveness, that your WiFi works, that microphones and cell connections aren’t affected, etc. A person will do a couple of quick tests to make sure there aren’t additional problems outside of the service you scheduled. They typically give you 2-hour windows for drop off.Īs your scheduled repair time arrives, dropping off your phone takes only a few minutes. The store near me clearly shows which days they have open and which time slots you can choose to drop off your phone for repair. If you are good with the price and ready to schedule a repair, uBreakiFix gives you plenty of options. Step 3: Pick your service and schedule a time The majority of the process looks like this. My price estimates were $79.99 for the Galaxy S10e replacement back glass and $109.99 for the Pixel 3a screen replacement. uBreakiFix does price match local competitors and beat those by $5, so if you think their prices are high, feel free to do a bit of shopping around. Assuming you chose a store, you should see pricing for services. In order to see pricing for services, you’ll need to actually select a store.Īfter doing that, you start walking through their repair system where you choose your phone and the service you need. Once you head over to the uBreakiFix website, you should first plugin your zip code to find the nearest store. Step 2: Pick your closest uBreakiFix store and see prices for the service you need In fact, when uBreakiFix needs parts for Samsung phones, they order them directly from Samsung, at least that’s what they told me. Fixing a $700 phone for $100 isn’t awful, but fixing a $400 phone for $100 might be a tougher decision.Īlso, keep in mind that uBreakiFix is an official repair partner for Samsung and Google products, so you’ll get genuine parts. However, if your phone is newish or not paid off or you just really love it, a quick 2-hour fix could be the play. If your phone is a couple of years old, there are all sorts of ways to get new phones for cheap these days, so spending $100 on a repair may not be worth doing. This seems like a common sense step, but the most important thing is to decide if your phone should be replaced or fixed. Step 1: Decide if your phone is worth replacing or fixing! I really do have a couple of broken phones that I want to get fixed, have used uBreakiFix before, and thought sharing the experience was worth it. And since some of you may be curious how this process works, I figured I’d at least document it for those who have questions.īefore we get into this, just know that this is in no way sponsored. Because both phones happen to be phones (Galaxy S10e and Pixel 3a) I like a lot and do not want to pay to replace, I decided I’d go the uBreakiFix route to get them freshened up and back in working condition. I’ve accumulated a couple of cracked phones in recent months, thanks to my resistance to cases and having a 5-year old around.
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